I need a refund on all google play transactions between **:** am May **st, and *:**am M...

GetHuman-huntcry's customer service issue with Google Play from May 2018

Help with my Google Play issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-huntcry's own words
I need a refund on all google play transactions between **:** am May **st, and *:**am May **nd. I loaned my card to my cousin during this time, therefore I am not responsible for the transactions. I already submitted refund requests for each transaction through the google play website and was unsuccessful. The responses I received back from google play was that they could not provide a refund because the refund request was not compatible with the google play refund policy? I read the refund policy and as I understood it, if a family member uses your card for unauthorized transactions on google play, they may provide you with a refund. So please do like the refund policy says you can and refund the money back to my card. Thank you and have a good day.
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Google Play

Customer service issue
Reported by GetHuman-huntcry
May 21st, 2018 - 6 mons ago
I have an issue with Google Play too
Fixed
Seen by 10 customers so far
Similar issue to 136 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-huntcry started working on this issue
May 21st 2:22pm
GetHuman-huntcry shared this issue with friends on Facebook
May 21st 2:23pm
GetHuman-huntcry indicated the issue is not fixed yet.
May 21st 3:28pm
GetHuman-huntcry indicated the issue is not fixed yet.
May 21st 3:29pm
GetHuman-huntcry indicated the issue is not fixed yet.
May 21st 3:30pm