I need a refund on all google play transactions between **:** am May **st, and *:**am M...
GetHuman-huntcry's customer service issue with Google Play from May 2018
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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-huntcry's own words
I need a refund on all google play transactions between **:** am May **st, and *:**am May **nd. I loaned my card to my cousin during this time, therefore I am not responsible for the transactions. I already submitted refund requests for each transaction through the google play website and was unsuccessful. The responses I received back from google play was that they could not provide a refund because the refund request was not compatible with the google play refund policy? I read the refund policy and as I understood it, if a family member uses your card for unauthorized transactions on google play, they may provide you with a refund. So please do like the refund policy says you can and refund the money back to my card. Thank you and have a good day.
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