I have been dealing with trying to get my $**.** back from Google Play since August **t...

GetHuman689440's customer service issue with Google Play from May 2018

Help with my Google Play issue
The issue in GetHuman689440's own words
I have been dealing with trying to get my $**.** back from Google Play since August **th of ****. I have emailed and I have called and every time I speak with somebody they keep telling me that I was not charged the $**.** or that they cannot find anything under my account. I have all of the receipts from the purchase I have all of the emails from starting the refund process I have my confirmation from PayPal showing that $**.** was taken out by Google Play and I am absolutely done with dealing with this. I have spoken with two supervisors from Google this morning and both have hung up on me I am absolutely appalled by what is going on here.
GetHuman689440 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman689440
May 16th, 2018 - 10 mons ago
I have an issue with Google Play too
Not resolved
Seen by 8 customers so far
Similar issue to 126 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman689440 started working on this issue
May 16th, 2018 1:29pm
GetHuman689440 indicated the issue is not fixed yet.
May 16th, 2018 1:29pm
GetHuman689440 indicated the issue is not fixed yet.
May 16th, 2018 1:29pm