GetHuman-enlcsw's Complaint issue with Google Nest from October 2020
8 views | 2570 similar | 0 following
Help with my Google Nest issue
Try having Google Nest call you again?
Always use the GetHuman Phone to call Google Nest. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-enlcsw's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-enlcsw may need:
Username, Password, and Email address on the account
The issue in GetHuman-enlcsw's own words
Pick up my NEST cameras that Home Depot says you are not making due to making masks for COVID ... On July **rd I purchased from Home Depot two (*) * packs of Nest Indoor Camera.*They told me at the resister they were put of them and they should be in the following week. I paid in full * Have a receipt but have not yet received them.*I have gone in numerous times and spoken to many.*The reason I write is the last time I spoke to a Customer Service manager at Home Depot in Wilmington On Eastwood Road. He first tried to tell me they were rung up incorrectly and he can give me my money back. I refused. I paid for a product . you took my money* told me to come back for a pick up and each time I go it is not there. Some of the cashiers already recognize me and cant believe HD has not fulfilled the order.*I am contactin g NEST because that Customer Service manager told me he would love to fill the order he is willing o give me * seperate units to fill the order BUT.......*I cant because we are not getting any more NEST cameras. They have shut down the cameras and have retrofit their facility to make masks to address the need for COVID.*Now, if you think I believe for one Nano second that Google Nest stopped making cameras to make masks...I don't. CAn you tell me why Home Depot is not receiving any NEST cameras. They have plenty of slips for purchase available.*I really want my cameras as they are needed for safety reasons. I would go to another company but Home Depot has my money and the cameras are paid for*Thank you for your time and consideration*I appreciate any and all help**staysafe*Liz Nabors
Home Depot has not yet realized I am not an idiot
I just want what I paid for and a confimration from NEST that they are still making cameras*and customer support to contact Home Depot to advise misrepresenting the NEST product is unethical and to provide the paid for NEST product
My Whole family uses NEST cameras and Thermostats*I am the last to come on board
I have been to Home Depot ** times to pick up my cameras and have been advised they are still not in stock
I have an issue with Google Nest too
How GetHuman-enlcsw fixed the problem
We are waiting for GetHuman-enlcsw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.