My nest*Google Wifi is only giving me half speed. I have had it check out by spectrum a...

GetHuman5245808's customer service issue with Google Nest from September 2020

Help with my Google Nest issue
First: share to improve GetHuman5245808's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5245808 may need:
Username, Password, and Email address on the account
The issue in GetHuman5245808's own words
My nest*Google Wifi is only giving me half speed. I have had it check out by spectrum and they did replace the modem. I'm getting *** direct from the modem. Thats the speed that the router says it has coming in. I'm still only getting half speed or less from my devices. I Called yesterday they were suppose to call back but didn't. Now what do I do. The cable tech said the duplex speed was set to half speed. I can't see where I can check this. What do I do now?

GetHuman5245808 did not yet indicate what Google Nest should do to make this right.

How GetHuman5245808 fixed the problem

We are waiting for GetHuman5245808 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Nest's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google Nest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google Nest

Customer service issue
Reported by GetHuman5245808
Sep 9th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2433 others
0 customers following this

Timeline

GetHuman5245808 started working on this issue
Sep 9th, 2020 2:06pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies