I have * cameras. An outdoor nest camera and a indoor nest IQ camera. My IQ camera quit...

GetHuman-rvengle's customer service issue with Google Nest from August 2020

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The issue in GetHuman-rvengle's own words
I have * cameras. An outdoor nest camera and a indoor nest IQ camera. My IQ camera quit working a few months back. I called and talked with a tech. They sent a new cord. That didn't fix it so they sent me a refurbished IQ camera. I sent the broke one back. Now the refurbished one quit working. I've tried unplugging it many times. The blue light ring comes on for a second or two then it go's dead. The green light never comes on. The camera won't stay on and doesn't work.

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Google Nest

Customer service issue
Reported by GetHuman-rvengle
Aug 27th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2361 others
0 customers following this


GetHuman-rvengle started working on this issue
Aug 27th, 2020 1:17pm