Google Maps Customer Service Issues

Hi there, Google Maps has been displaying my home address incorrectly for years. Whenever my address is entered, it directs people to a location approximately one mile away, at a completely different address. I've been attempting to resolve this issue with Google for quite some time. I am eager to have this corrected, so that when my address is entered on Google Maps, it accurately shows the correct location of my home. The pin on the map is also placed incorrectly, causing confusion for anyone trying to find my home.

I would like to report that there is an error in Google Maps regarding Cherryvale Avenue in Soquel, CA [redacted]. As on record with surveys and the Santa Cruz County Public Works, it should be noted that [redacted] Cherryvale Avenue, which belongs to us, is the final property at the end of Cherryvale Avenue. Google Maps incorrectly shows our private driveway as an extension of this avenue. Due to the COVID-19 situation, there has been a rise in unauthorized entry of vehicles and pedestrians onto our premises. It is crucial for Google Maps to display the accurate information to prevent such trespassing incidents. Furthermore, other platforms such as Zillow rely on Google Maps, magnifying the dissemination of incorrect data. Presently, we are pursuing legal action to safeguard our driveway from intruders. The misinformation on your maps is misleading the public and jeopardizing our ability to protect our property and ourselves. Thank you, N. Finley.

There are vehicles on Google Maps driving through my property at 29 Maple St., Coventry, RI [redacted]. The map shows individuals turning onto Pearl St., Coventry, RI, which is not a through street, and then continuing down my driveway, which is shared with my neighbor. This driveway is part of an easement recorded on both mine and my neighbor's deed. To rectify this, please update the directions on Google Maps so that people either drive down Station Street and turn right onto Maple St. or travel down Maple St. and turn left onto Station St. It's becoming frustrating to have unauthorized vehicles enter the private property. Any assistance in addressing this issue would be greatly appreciated. Thank you.

I would like to merge two Google Map accounts. "The Greenery Studios" and "Greenery Studios" are the same business. I want to transfer all the reviews from "The Greenery Studios" to "Greenery Studios" on the map. When attempting to do this online, the system is using my old email that I no longer have access to. Additionally, the mailing address is different from the location. I requested a phone call for verification, but I keep receiving texts instead. Since it's not a cellphone, I can't receive texts. I need Google to call me for the verification number, but I haven't received any calls from Google.

My Google Maps is not displaying the correct location accurately. It repeatedly shows places that are distant from where I am currently located, sometimes up to a mile away. This inaccuracy is causing issues in my personal life as my husband misinterprets it as me being unfaithful due to these misleading locations. I would greatly appreciate any assistance in resolving this issue to ensure the accuracy of my maps.

I have been struggling for years to receive deliveries at my house due to inaccuracies on Google Maps. This has caused a lot of inconvenience for my business as I operate from home. Even major delivery services like FedEx and UPS have trouble finding my address. Despite multiple attempts to correct my address on Google Maps, the issue persists. Currently, my address is incorrectly listed as [redacted] W East Warm Springs Ave in Sumterville, FL, instead of [redacted] W Warm Springs Ave in Coleman, FL. The constant errors have been frustrating and are impacting me personally and professionally. I have sought assistance from the post office to no avail. I am at a loss as to why this problem has not been resolved after years of contact with Google Maps. I am in desperate need of support to fix this ongoing issue.

My husband's farm is located at [redacted] Terrell St. in Navasota, TX. We are hosting a party there next weekend on Jan 16 and wanted to verify the accuracy of Google Maps for directions. Unfortunately, the map directed us to another Terrell Street in Navasota, which is approximately 15 miles away from our location. To obtain directions to our farm, we had to use College Station, which is over 20 miles away but emerging closer to us. Our farm is situated in Brazos county, whereas the other Terrell Street and Navasota proper are located in Grimes county. Despite this, we consider ourselves part of Navasota for USPS, [redacted], and school district purposes. Could you please update the labeling of Allen Farm Terrell Street to "Navasota" on the map?

Notice of Address Issue: Hello, There seems to be an error with our address on Google Maps. The system is showing our location as [redacted] rue Guay instead of the correct address, which is [redacted] rue du Domaine Joly in Trois-Rivieres, Québec, Canada. This issue is concerning as it could cause delays in emergency situations, especially since my husband is visually impaired. The constant confusion with the incorrect address is also affecting the elderly lady living at [redacted] rue Guay due to delivery drivers using the wrong location. Kindly update the address on the map to point accurately to [redacted] rue du Domaine Joly and include the missing street "Domaine -Joly." Thank you for addressing these necessary changes to prevent any further inconveniences. Anne E.

On Google Maps, our neighborhood, Delaware Park, is incorrectly listed as in Jenks, OK, when it is actually in Tulsa, OK. The address displayed is 115th & S Delaware Ave, Jenks, OK [redacted]. The map does not show the street names within our neighborhood, only a red icon and an empty field on satellite view. This has made it challenging for deliveries and mail services to find our homes. Despite living here for 3 months, electronic searches struggle to locate us accurately. Our neighborhood includes East 115th Place South, South Marion Avenue, East 116th Street South, and South Louisville Avenue off South Riverside Parkway (also known as South Delaware Avenue). Any assistance in updating our location on the map would be greatly appreciated.

Hello, I would appreciate assistance with updating the address of our property on Google maps. Our driveway was renamed by the local council over a year ago, but despite multiple requests for edits on Google Maps, the changes have not been made. The updated address details are as follows: - 56b Oxford Road, Banbury, OX16 9AN is now 2 The Limes, Oxford Road, Banbury, OX16 9AN - 56a Oxford Road, Banbury, OX16 9AN is now 3 The Limes, Oxford Road, Banbury, OX16 9AN Updating this information will help delivery drivers and others locate our homes more easily. Thank you for your assistance. Best regards, David E. (Owner of 2 The Limes)

I need assistance with updating road names on Google Maps. The road in question is a private one called Glory Drive in Orland, Maine, not Field Road, as currently shown. This error has caused confusion for visitors, including service providers like in-home healthcare and propane deliveries. Located on a peninsula of the Penobscot River, my address is 22 Thibs Drive, accessed from Gross Point Road. Despite my efforts to correct the name with the town in the past, GPS services still show it incorrectly. The town has confirmed the updated name is Glory Drive. I'd appreciate it if Google Maps could reflect this change promptly to avoid any emergencies, like sending emergency services to the wrong location. Thank you for your attention to this matter. Sincerely, Gloria J. Thibodeau

I have raised this issue three times in the last 8 months. Google's response has consistently been "unable to verify edit." I have personally contacted the Clatsop County zoning department and confirmed that Vinemaple Rd does not exist in Cannon Beach, OR. The problem lies in the fact that I reside on Vinemaple ROAD in Seaside, OR [redacted], but Google Maps shows it as Vine Maple DRIVE (two words, not one). This inaccuracy causes confusion as visitors and contractors are mistakenly directed to Cannon Beach, 38 miles away. This phantom road should be removed from Google Maps to avoid further confusion. Additionally, providing directions to my house becomes difficult because of this error. Although the area is associated with Jewell, the correct postal address is in Seaside. I seek guidance on how to proceed and rectify this issue with Google Maps.

Hello, I would like to report an issue with our address at [redacted] Stafford Dr, Las Vegas, NV [redacted]. Google Maps is currently showing our location incorrectly, which has caused problems with package deliveries. Our actual GPS coordinates are 36.[redacted], -[redacted]87. I have attempted to correct the location on Google Maps by moving the pin to the correct spot and submitting a request, but have not received a response yet. Thank you.

I am Shivji M., a trustee of Shri Baal Shanidham Baadh (Hindu temple) religious center. I am affiliated with the Bihar State Religious Board with registration number 10/[redacted]. There are two duplicate names incorrectly entered on the map as unauthorized. Please correct it by removing the duplicates and retaining one name as stated above. Thank you.

Reference ID: sv2-Time-[redacted]/03/06-04:05:01.[redacted]-Pano-Mf2dAPMU6M3WROkntgC_iw I have submitted numerous letters regarding my ongoing map issues. While I successfully moved the location of our farm, the address number and picture do not update with the red dot over my house. Consequently, delivery services keep misplacing my packages. I urgently need a human to address this matter as it has persisted for over three years. Your prompt attention is greatly appreciated.

I have been living at my current address, which is constantly flagged as invalid. This causes a lot of problems when ordering items, seeking help from emergency services, and accessing assistance programs. I have reached out to various agencies for help with no success. I receive my mail at the local post office but utilize the address [redacted] Business Hwy [redacted], Hindsville, AR [redacted] for [redacted] services. I have also installed a mailbox at this location. It would be greatly appreciated if the mapping system could update and recognize my address correctly.

I am a representative from the Dept. of Public Safety Highway Patrol in Falfurrias, TX, located at [redacted] Jersey Lane. Unfortunately, on Google Maps, our address is incorrect and not directing visitors to our actual location. As a government agency, this issue is causing difficulty for the public to locate our office, and we are unable to receive packages from FedEx or UPS as we are not accurately listed. In the past, Google Maps visited our town to map the Driver License department at a different location within our agency. Could you please assist us in updating our location on Google Maps to ensure accuracy for visitors and package deliveries? Thank you for your attention to this matter. Sincerely, Linda K. Carlisle

I reside at [redacted] SW Hayter Street, Dallas, Oregon [redacted]. Numerous delivery people, contractors, and friends have faced issues locating my address on Google Maps. Instead, they are directed to a location on Church Street a few blocks away. Despite several requests submitted to Google Maps, the issue remains unresolved. Recently, I encountered a delay in receiving a shipment that was lost for a week due to this inconvenience. I had to personally provide physical directions to my home to the shipping company. I would greatly appreciate it if this problem could be rectified. Thank you. Norma H. [redacted]

I have repeatedly contacted your company about the ongoing issue with your map directing people to an inexistent location on my property at [redacted] Ashwellridge Dr, Huddleston, VA, [redacted]. Hollyberry does not exist, and multiple individuals have gotten stuck in the mud on my property due to this error. Despite multiple attempts to address this, the problem persists. It is crucial for the safety of my 90-year-old mother-in-law, who relies on accurate directions. Hollyberry is not a road but two dead ends that were never developed. Please rectify this before further incidents occur. My concern is genuine, and I will not hesitate to take necessary action, including contacting a tow truck and seeking reimbursement for the towing expenses. Your prompt attention to this matter is greatly appreciated.

Dear Madam, Sir, My name is Gerrit Spriet, and I reside in Belgium. Earlier this year, I relocated to a charming new residence situated at the administrative address of Carrefour Sainte-Anne 2, [redacted] Audeghem (French) or Sint-Annakruispunt 2, [redacted] Oudergem (Dutch). In English, it is known as "Intersection Saint-Anne." Residing in Belgium's bilingual region explains the two versions of the address. Unfortunately, since moving here, I've encountered mail delivery issues. Numerous packages go missing or are mistakenly sent to another location nearby, specifically Avenue Sainte-Anne 2. The residents there understandably do not appreciate this, and I suspect they might not always return wrongly delivered mail. Upon investigating the frequent package losses, I discovered the root cause. Most mail carriers rely on Google Maps for navigation, but Google Maps does not recognize my administrative address accurately. Instead of "Intersection Saint-Anne," Google Maps lists the location as "rond-point Sainte-Anne," considering it a roundabout rather than an intersection. Although the area is now indeed a roundabout, administratively, it remains known as an intersection. I am reaching out to inquire whether it's feasible to update the current Google Maps location "rond-point Sainte-Anne" to incorporate the two official and administrative addresses: Carrefour Sainte-Anne (French) and Sint-Annakruispunt (Dutch). Rectifying this discrepancy would significantly improve mail delivery services to my residence. Warm regards, Gerrit Spriet