I purchased tickets to Creative Cauldron on March *th for Sunday night, March **th, for...

GetHuman-lisalmal's customer service issue with Goldstar from March 2019

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The issue in GetHuman-lisalmal's own words
I purchased tickets to Creative Cauldron on March *th for Sunday night, March **th, for **.**. On Sunday afternoon, I cancelled the tickets. I should have gotten a refund of **.** and I never received an email confirmation. Instead, on the **th, I was charged a second time for tickets. Now I am due a refund for **.**, as I did make the cancellation in a timely manner. Did not get an email confirmation about the second purchase.
GetHuman-lisalmal did not yet indicate what Goldstar should do to make this right.
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Goldstar

Customer service issue
Reported by GetHuman-lisalmal
Mar 12th, 2019 - 5 mons ago
I have an issue with Goldstar too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-lisalmal started working on this issue
Mar 12th 1:55pm