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Gojane.com Customer FAQ

Top Answers & How-to Guides

What is Gojane.com's Phone Number?

The question we are asked most often is about how to talk to Gojane.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

Our privacy policy is designed to ensure that any personal information provided on our website is kept confidential and secure. At...
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Returns

What is the return policy?

Our return policy at Gojane.com is hassle-free and customer-friendly. We understand that sometimes items may not meet your expectations,...
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Payment

What payment methods do you accept?

At Gojane.com, we offer a variety of convenient payment methods to cater to our customers' preferences. Currently, we accept major...
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Shipping

How long does shipping take?

At Gojane.com, we strive to provide prompt and efficient delivery of your orders. Shipping times may vary depending on your location...
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Can I track my order?

Yes, you can track your order on Gojane.com. Once your order has been shipped, you will receive a confirmation email with a tracking...
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International Shipping

Do you offer international shipping?

Yes, GoJane.com offers international shipping. We understand that style knows no boundaries, so we strive to deliver our fashionable...
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Sizing

What is your sizing chart?

Our sizing chart at Gojane.com is designed to help you find your perfect fit. We understand that finding the right size can be challenging...
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Discounts

Are there any discounts or promotions available?

Yes, Gojane.com offers discounts and promotions on a regular basis. Customers can find ongoing deals and sales on the website's "Sale"...
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Order Changes

Can I cancel or change my order after it has been placed?

Unfortunately, once an order has been placed on Gojane.com, it cannot be cancelled or changed. This is because our system is designed...
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Gift Wrapping

Do you offer gift wrapping services?

Yes, Gojane.com offers gift wrapping services for all orders. We understand that presentation is important when it comes to gifting,...
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Stock Availability

Are all items on your website in stock?

Yes, all items displayed on our website are in stock, unless otherwise stated. We strive to provide our customers with the most accurate...
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Privacy Policy

What is your privacy policy?

Our privacy policy is designed to ensure that any personal information provided on our website is kept confidential and secure. At...
Read more

Help me with my Gojane.com customer service issue

Ask any question you have about Gojane.com customer service. We will do our best to get you answers right away.
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