I have been trying to call uber go card because I accidentally had uber transfer my ear...

GetHuman-wonniega's customer service issue with Gobank from June 2018

Help with my Gobank issue
The issue in GetHuman-wonniega's own words
I have been trying to call uber go card because I accidentally had uber transfer my earnings to go card uber. I do not seem to have an uber go card. When I try to call I get a canned message and it seems to recognize my social security number but says my birthday is not valid ????? It also asks for my card number which I don't have because I don't have a card. It also asks for my zip card which it says is not valid. Maybe someone got my card in the mail and validated it and put in their own information? I would like to talk to a person because I hhave money with go card that I have no way of receiving.
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Gobank

Customer service issue
Reported by GetHuman-wonniega
Jun 11th, 2018 - 9 mons ago
I have an issue with Gobank too
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Seen by 4 customers so far
Similar issue to 266 others
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GetHuman-wonniega started working on this issue
Jun 11th, 2018 6:17pm
GetHuman-wonniega indicated the issue is not fixed yet.
Jun 11th, 2018 8:24pm