Bought a gopro session.. went on vacation to Hawaii and tried to use it snorkeling. Wi...

GetHuman-dainish's customer service issue with GoPro from June 2018

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The issue in GetHuman-dainish's own words
Bought a gopro session.. went on vacation to Hawaii and tried to use it snorkeling. Within * minutes on the surface of the water, the gopro filled with water.. needless to say it does not work anymore.. I was under the impression it was waterproof.. I know they no longer make the session , but I would still like some compensation for this failed product.. I would understand if I took it below the ** foot limit , or even if it was in the water for hours.. but * minutes on the surface.. any help would be appreciated.. thank you for your time.. **Dain Wilkerson **** *** *****DAINISH@LIVE.COM
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GoPro

Customer service issue
Reported by GetHuman-dainish
Jun 29th, 2018 - a yr ago
I have an issue with GoPro too
Not resolved
Seen by 6 customers so far
Similar issue to 33 others
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Timeline
GetHuman-dainish started working on this issue
Jun 29th, 2018 6:43am