My card is lost and I have six hundred dollars in my account ..i was informed that I ha...

GetHuman5451872's Locked Account issue with GoBank from January 2021

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Top Tip from another customer
If you are looking to recover your account then click here https://www.econsumer.equifax.com/otc/loginhelp.ehtml then go to the login and click "Forgot password”, you will be prompted to enter your last name, social security number and date of birth. After that you should be able to reset your password by checking your email for the account.
The issue in GetHuman5451872's own words
My card is lost and I have six hundred dollars in my account ..i was informed that I have to up load my ID but when I try it want let me cause I don't have the card anymore. And when I enter my personal info it say I'll error code and I need my money and a new card tried contacting customer service but cant get through I don't understand why my account is locked in the. Fist place when this is my first deposit since I had this acc

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GoBank

Locked Account issue
Reported by GetHuman5451872
Jan 3rd, 2021 - 4 months ago
Not resolved
Seen by 21 customers so far
Similar issue to 5495 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the Account
Address on the Account
Date of Birth

Timeline

GetHuman5451872 started working on this issue
Jan 3rd 8:44am

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