My account is locked I’ve been trying to contact GoBank for several days now and I need...

GetHuman4785581's Locked Account issue with GoBank from May 2020

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Help with my GoBank issue
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GetHuman4785581's next move: talk to GoBank when they open.
GoBank's call center is closed now. We will send GetHuman4785581 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman4785581 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4785581's own words
The problem: My account is locked I’ve been trying to contact GoBank for several days now and I need it unlocked

GetHuman4785581 did not yet indicate what GoBank should do to make this right.

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GoBank

Locked Account issue
Reported by GetHuman4785581
May 9th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 4446 others
0 customers following this

Timeline

GetHuman4785581 started working on this issue
May 9th, 2020 2:35pm