Well after hours of repeated phone calls. Only speaking to * different individuals it's clear I have been scammed out of my money. And there is nobody that can help with the issue. Do not use this bank. I intend to turn my frustrations towards uber for sponsoring and recommending such a racket to its subcontractors.

GetHuman3353087's customer service issue with GoBank from August 2019

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The issue in GetHuman3353087's own words
My name is Donald Shelton. I recently started using gobank because I am a uber*lyft driver.over * weeks ago had fraudulent charges on my card. Filed and New card issued. * days ago my account was hit for over ***$ again. I dispute the new charges. Go bank tells me new card is in the mail. Called today to verify and check on dispute status. They want me to mail them a list of information! I'm just now being told about this! What is this ****?! I'm not ******* mailing you anything! I want my money refunded, and now! "When you do return my call Make sure it is someone who can speak fluent English! Kindof important if you wish for me to dispatch the pony express! I am beyond pissed the **** off! This is a sure fire way to guarantee ppl will go through with filing their disputes so gobank can keep the funds! I'm not falling for it!

GetHuman3353087 did not yet indicate what GoBank should do to make this right.

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GoBank

Customer service issue
Reported by GetHuman3353087
Aug 1st, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 6714 others
0 customers following this
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Timeline

GetHuman3353087 started working on this issue
Aug 1st, 2019 11:54pm
GetHuman3353087 indicated the issue is not fixed yet.
Aug 1st, 2019 11:54pm
GetHuman3353087 indicated the issue is not fixed yet.
Aug 1st, 2019 11:54pm
GetHuman3353087 indicated the issue is not fixed yet.
Aug 2nd, 2019 4:52am
GetHuman3353087 indicated the issue is not fixed yet.
Aug 3rd, 2019 2:35am
GetHuman3353087 indicated the issue is not fixed yet.
Aug 3rd, 2019 2:35am
GetHuman3353087 indicated the issue is not fixed yet.
Aug 3rd, 2019 2:36am
GetHuman3353087 indicated the issue is not fixed yet.
Aug 3rd, 2019 2:36am
GetHuman3353087 indicated the issue is not fixed yet.
Aug 3rd, 2019 2:40am

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