I was called to receive a Lon the rep told me to purchase a GoBank card for a $**** dol...

GetHuman-ermetrah's customer service issue with GoBank from June 2019

Help with my GoBank issue
The issue in GetHuman-ermetrah's own words
I was called to receive a Lon the rep told me to purchase a GoBank card for a $**** dollar loan to put *** on the card n call them back I did I never got the Lon m they want me to pay $*** now for taxes to recieve the loan sys my money is only refundable till I pay $*** n get the loan. Call came from *** *** **** Patrick Vargas is the account manger Lisa Harris is who answered the return call n there seems to be no other employee to talk to they gave me and address of **** w Flagler Miami Florida ***** they took my money my card is not even in the system or not available for me to access the account detail at all Please return my email or call me back I would like. Refund or acces to my funds this was a scam according to the better business bureau. ********** my name is.Ermetra Henderson card number ************** **** it’s a debit MasterCard I purchased at Walmart

GetHuman-ermetrah did not yet indicate what GoBank should do to make this right.

How GetHuman-ermetrah fixed the problem

We are waiting for GetHuman-ermetrah to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GoBank's attention and get better help faster. Tap below to get started.
Having GoBank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GoBank

Customer service issue
Reported by GetHuman-ermetrah
Jun 3rd, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 5695 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the Account
Address on the Account
Date of Birth

Timeline

GetHuman-ermetrah started working on this issue
Jun 3rd, 2019 11:50pm
GetHuman-ermetrah shared this issue with friends on Facebook
Jun 3rd, 2019 11:50pm
GetHuman-ermetrah indicated the issue is not fixed yet.
Jun 5th, 2019 1:12pm
GetHuman-ermetrah indicated the issue is not fixed yet.
Jun 5th, 2019 1:15pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers