This message pops up repeatedly:**Google Password Required*Enter your password for "hil...

GetHuman2666631's Technical Support issue with Gmail from April 2019

64 views | 17463 similar | 0 following
Help with my Gmail issue

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The issue in GetHuman2666631's own words
This message pops up repeatedly:**Google Password Required*Enter your password for "hillfarmjp" in Internet Accounts**When I click "Continue," I then get this:**Enter the password for the account "*****@***.com".*Google requires completing authentication in Safari.**When I click on "Open Safari," I get this:**Hi Jonathan******@***.com*Enter your password*To continue, Google will share your name, email address, and profile picture with macOS. Before using this app, you can review macOS's privacy policy and terms of service.**When I enter my password and click "Next," this comes up:**!Email Address Mismatch*The email address you entered does not match your account.**NOTE that I am asked to enter the password for *****@***.com. *But the "Hi Jonathan" screen asks me to enter the password for my other Gmail account, *****@***.com, which I use for other purposes. **Are my two Gmail accounts getting mixed up? I have had them both for years, and this problem never arose until recently. The result of it is that I am unable either to receive or send messages using my *****@***.com account.**I will be grateful for your help with this.

GetHuman2666631 did not yet indicate what Gmail should do to make this right.

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Gmail

Technical Support issue
Reported by GetHuman2666631
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 64 customers so far
Similar issue to 17463 others
0 customers following this
Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email

Timeline

GetHuman2666631 started working on this issue
Apr 8th, 2019 7:11pm
GetHuman2666631 confirmed the issue is fixed. Hooray!
Apr 9th, 2019 7:28pm
GetHuman2666631 confirmed the issue is fixed. Hooray!
Apr 10th, 2019 10:25am

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