My mum cannot remember the password to her gmail email account: *****@***.com. We have...

GetHuman-peterctt's customer service issue with Gmail from March 2019

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The issue in GetHuman-peterctt's own words
My mum cannot remember the password to her gmail email account: *****@***.com. We have tried to recover the account typing in phone number, last remembered password and date account opened and google has not been able to verify the account with this information. We have tried to reset the password in the gmail app but we are unable to do this with without current password.*Please can you let us know the quickest and easiest way to recover the account?
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Customer service issue
Reported by GetHuman-peterctt
Mar 13th, 2019 - 5 mons ago
I have an issue with Gmail too
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GetHuman-peterctt started working on this issue
Mar 13th 2:32pm