I broke my phone and got a new one. All my information is in the cloud on my main email...

GetHuman-travhend's customer service issue with Gmail from December 2018

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The issue in GetHuman-travhend's own words
I broke my phone and got a new one. All my information is in the cloud on my main email (*****@***.com) but I forgot the password and made it on my old phone that the email was only secured on my device. When trying to recover email I'm not givin the option to send cider to my number. And when I gave my secondary email to be sent a reset code, it prompts me that it cannot prove it's me?
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Customer service issue
Reported by GetHuman-travhend
Dec 3rd, 2018 - a mon ago
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Seen by 2 customers so far
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Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman-travhend started working on this issue
Dec 3rd, 2018 11:38pm