My phone was hacked and cant get into my gmail they change security questions and email...

GetHuman1167805's customer service issue with Gmail from September 2018

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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1167805's own words
My phone was hacked and cant get into my gmail they change security questions and email this is the email I need to logg into S*****@***.com
GetHuman1167805 did not yet indicate what Gmail should do to make this right.
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Gmail

Customer service issue
Reported by GetHuman1167805
Sep 19th, 2018 - a mon ago
I have an issue with Gmail too
Not resolved
Seen by 3 customers so far
Similar issue to 3467 others
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Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman1167805 started working on this issue
Sep 19th 8:49pm