My daughter has a gmail account logged into her IPod and is trying to log out. She does...

GetHuman636379's Recover Account issue with Gmail from April 2018

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Help with my Gmail issue
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GetHuman636379's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman636379 will want to follow the link below to head to their help center. We will check on GetHuman636379 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman636379 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman636379's own words
My daughter has a gmail account logged into her IPod and is trying to log out. She doesn't remember the password or putting this particular account in. I have gone through the steps * times to have a passcode sent to my email address to fix the issue and it keeps denying the passcode.
GetHuman636379 did not yet indicate what Gmail should do to make this right.
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Gmail

Recover Account issue
Reported by GetHuman636379
Apr 28th, 2018 - 8 mons ago
I have an issue with Gmail too
Not resolved
Seen by 2 customers so far
Similar issue to 10021 others
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Timeline
GetHuman636379 started working on this issue
Apr 28th 12:54am