I have a **** GMC **** sierra diesel pickup. I took it to the dealer for an alignment...

GetHuman-farmerv's Complaint issue with General Motors from December 2020

First: share to improve GetHuman-farmerv's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-farmerv may need:
Account name, Account phone number, Account email address, Account address, and Vehicle Identification Number (VIN)
The issue in GetHuman-farmerv's own words
I have a **** GMC **** sierra diesel pickup. I took it to the dealer for an alignment and was told the steering gear box needs to be replaced because they can't center the steering wheel. The steering wheel is off center to the left. Is it normal for the steering gear box to fail with only **k miles? This pickup is not used for off road, construction or farm work. Family uses only and tires were replaced with the same type that came on it when I purchased the truck new at the dealer.

GetHuman-farmerv did not yet indicate what General Motors should do to make this right.

How GetHuman-farmerv fixed the problem

We are waiting for GetHuman-farmerv to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common General Motors customer problems.
How Do I Check for Recalls on My Gm?Does Gm Have Roadside Assistance?
Do you have a customer issue as well?
We can help you get General Motors's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with a Live Expert

General Motors

Complaint issue
Reported by GetHuman-farmerv
Dec 9th, 2020 - 3 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 352 others
0 customers following this

Timeline

GetHuman-farmerv started working on this issue
Dec 9th, 2020 5:50pm