I purchased a **** Yukon Denali XL, used and "certified" for my Wife. Great truck but i...

GetHuman-grayho's customer service issue with General Motors from November 2020

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The issue in GetHuman-grayho's own words
I purchased a **** Yukon Denali XL, used and "certified" for my Wife. Great truck but it came with alot of issues from day *, we have managed to work thru those but now I have an issue with the front struts leaking and a compromised ride quality. It was taken to the dealership I purchased it from to try and remedy while under the "certified warranty". It was told to me that they could not find an issue after keeping my truck for a week and a half. Now, the ride has gotten worse with the front struts leaking and the ride is very choppy. I spoke to the dealer about this issue and it states if can't help because it is out of the bumper-to-bumper warranty, when it was looked at for this issue under warranty. These items needed for the repair I was told are about $**** each. I'm a hard working Husband* Dad looking to keep my Family happy in this vehicle. Can you extend to me anything under warranty that can repair this issue? Thank you in advance, Harold O. Gray II

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General Motors

Customer service issue
Reported by GetHuman-grayho
Nov 10th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 359 others
0 customers following this

Timeline

GetHuman-grayho started working on this issue
Nov 10th, 2020 11:26am