I purchased a **** Yukon Denali XL, used and "certified" for my Wife. Great truck but i...

GetHuman-grayho's customer service issue with General Motors from November 2020

Help with my General Motors issue
First: share to improve GetHuman-grayho's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-grayho may need:
Account name, Account phone number, Account email address, Account address, and Vehicle Identification Number (VIN)
The issue in GetHuman-grayho's own words
I purchased a **** Yukon Denali XL, used and "certified" for my Wife. Great truck but it came with alot of issues from day *, we have managed to work thru those but now I have an issue with the front struts leaking and a compromised ride quality. It was taken to the dealership I purchased it from to try and remedy while under the "certified warranty". It was told to me that they could not find an issue after keeping my truck for a week and a half. Now, the ride has gotten worse with the front struts leaking and the ride is very choppy. I spoke to the dealer about this issue and it states if can't help because it is out of the bumper-to-bumper warranty, when it was looked at for this issue under warranty. These items needed for the repair I was told are about $**** each. I'm a hard working Husband* Dad looking to keep my Family happy in this vehicle. Can you extend to me anything under warranty that can repair this issue? Thank you in advance, Harold O. Gray II

GetHuman-grayho did not yet indicate what General Motors should do to make this right.

How GetHuman-grayho fixed the problem

We are waiting for GetHuman-grayho to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get General Motors's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having General Motors issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

General Motors

Customer service issue
Reported by GetHuman-grayho
Nov 10th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 359 others
0 customers following this


GetHuman-grayho started working on this issue
Nov 10th, 2020 11:26am