Good morning. On Wednesday evening ******** I leased a new **** Buick Enclave with the...

GetHuman1506440's customer service issue with General Motors (GM) from November 2018

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The issue in GetHuman1506440's own words
Good morning. On Wednesday evening ******** I leased a new **** Buick Enclave with the top package Buick offers, the Avenir package. I went through the dealership directly from Jim Curley Buick, GMC in Lakewood NJ *****. My first day driving the car I noticed an infestation of bugs and ants crawling all over. For a new vehicle with an MSRP of **,*** this is disgusting. I brought it back on Friday morning ******* and they said they will clean out the car. I am disgusted and creeped out. I made it clear I will stay with Buick , but I do not want the same car back. I want a new Buick Enclave and believe I deserve it. I cannot go another ** months and every day be scratching and being uncomfortable every time I step into the car.

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General Motors (GM)

Customer service issue
Reported by GetHuman1506440
Nov 6th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 496 others
0 customers following this

Timeline

GetHuman1506440 started working on this issue
Nov 6th, 2018 3:41pm