I keep getting a piece of mail saying to upload my insurance policy - My agent has alre...

GetHuman612816's customer service issue with General Motors (GM) from April 2018

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Help with my General Motors (GM) issue
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Account name, Account phone number, Account email address, Account address, and Vehicle Identification Number (VIN)
GetHuman612816's next move: have a General Motors (GM) rep call.
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The issue and preferred resolution, in GetHuman612816's own words:
The problem I ran into: I keep getting a piece of mail saying to upload my insurance policy
My agent has already done so twice and I still am getting the letters
I trust that General Motors (GM) will make this right and come up with a resolution that is fair.
Help with my General Motors (GM) issue
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General Motors (GM)

Customer service issue
Reported by GetHuman612816
Apr 19th, 2018 - 3 mons ago
I have an issue with General Motors (GM) too
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Seen by 2 customers so far
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Timeline
GetHuman612816 started working on this issue
Apr 19th 9:16pm