just talked with a geek squad rep. concerning a renew billing for $**.** on oct. **th...
GetHuman1663379's customer service issue with Geek Squad from November 2018
Help with my Geek Squad issue
Try having Geek Squad call you again?
Always use the GetHuman Phone tocall Geek Squad. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1663379's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1663379 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1663379's own words
just talked with a geek squad rep. concerning a renew billing for $**.** on oct. **th ****. going thru my statement & saw this billing which should have been billed to a paul walkley ( a friend). my computer was at his home & he went thru geek squad on-line to clear up a problem with my computer. of course he needed my email, password, etc. to process this thru geek squad. somehow my email got attached to his email, etc. & when his renewal was due, my email was clicked on & my account was billed. paul said he was going to call you today & explain. the rep. I talked with suggested paul just send me a check & all even, but paul said he wanted to clear it up first with his account because he thought he was getting billed for services above & beyond. advise me if i should call you back & ask that my $**.** be credited ?? please delete my email from his. but of course keep mine , as every aug. I have my web root re-billed. advise asap. thank you, gary c. lee
GetHuman1663379 did not yet indicate what Geek Squad should do to make this right.
I have an issue with Geek Squad too
How GetHuman1663379 fixed the problem
We are waiting for GetHuman1663379 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.