Hello! I received a Vivosmart * for Christmas last year. Serial **NL******. A couuple m...

GetHuman4078890's Repairs issue with Garmin from December 2019

Help with my Garmin issue
Top Tip from another customer
Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman4078890's own words
Hello! I received a Vivosmart * for Christmas last year. Serial **NL******. A couuple months ago I noticed a bulge around where the charger makes contact with the device. Didn't think much of it because it still worked. Just recently the bezel popped out from swelling around the battery area of the device. I think the battery has malfunctioned*leaked*corroded? I can provide a photo. So, my question is, is there anything we can do? Am I eligible for a replacement of any kind? Please, advise. Thank you!**Matt Roelsgard******@***.com

GetHuman4078890 did not yet indicate what Garmin should do to make this right.

How GetHuman4078890 fixed the problem

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How Do I Get Device Support from Garmin?How Do I Submit a Repair or Warranty Claim to Garmin?
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Garmin

Repairs issue
Reported by GetHuman4078890
Dec 11th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1482 others
0 customers following this
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number

Timeline

GetHuman4078890 started working on this issue
Dec 11th, 2019 4:39pm
GetHuman4078890 confirmed the issue is fixed. Hooray!
Dec 12th, 2019 8:05pm

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