Hello! I received a Vivosmart * for Christmas last year. Serial **NL******. A couuple m...

GetHuman4078890's Repairs issue with Garmin from December 2019

Help with my Garmin issue
Top Tip from another customer
Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman4078890's own words
Hello! I received a Vivosmart * for Christmas last year. Serial **NL******. A couuple months ago I noticed a bulge around where the charger makes contact with the device. Didn't think much of it because it still worked. Just recently the bezel popped out from swelling around the battery area of the device. I think the battery has malfunctioned*leaked*corroded? I can provide a photo. So, my question is, is there anything we can do? Am I eligible for a replacement of any kind? Please, advise. Thank you!**Matt Roelsgard******@***.com

GetHuman4078890 did not yet indicate what Garmin should do to make this right.

I have an issue with Garmin too
How GetHuman4078890 fixed the problem

We are waiting for GetHuman4078890 to fix the problem and share the solution with the rest of us customers.

Please help with my Garmin issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Garmin customer problems.
How Do I Get Device Support from Garmin?How Do I Submit a Repair or Warranty Claim to Garmin?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We purchased a Garmin Vivosmart * in March of **** and the band has already broke...
FIX: I called the *** number and waited on hold. Item was under warranty so they a...I own a Garmin Vivofit * Activity Tracker purchased * years ago from QVC, serial...I have a Garmin Vivosmart HR and I have replaced the band twice and the screen is...I have a vivosmart Garmin which was a gift. It has never worked and now it won’t...My strap broke on my Garmin Vivosmart HR and I want a new one.i'm trying to pair my Garmin Vivosmart* with my Iphone*. The problem is when I...lost my charger for Garmin vivosmart HR. Where can I order one and what is the price?start stop button not working on Garmin forerunner **. This was a Christmas Gift...my vivosmart * isnt working at all
Do you have a customer issue as well?
We can help you get Garmin's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Garmin issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Garmin

Repairs issue
Reported by GetHuman4078890
Dec 11th, 2019 - 3 years ago
I have an issue with Garmin too
Fixed
Seen by 20 customers so far
Similar issue to 1482 others
0 customers following this
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number

Timeline

GetHuman4078890 started working on this issue
Dec 11th, 2019 4:39pm
GetHuman4078890 confirmed the issue is fixed. Hooray!
Dec 12th, 2019 8:05pm