Problem solved but no help from GetHuman

GetHuman508679's customer service issue with Garmin from August 2018

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Help with my Garmin issue
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The issue in GetHuman508679's own words
Setting up new device, I accidentally changed language from English to Arabic or Thai or similar and could not get back to Home or Menu or Settings. ... Must reset language to English from unreadable script on new Garmin ***xs chartplotter
Garmin’s **-page (digital-only) manual has practically no graphics, not even an image of Home page to use as a guide. And the device is a chartplotter—all about graphics!
Through a boatyard, I found a Garmin rep who went to a unit in his store and talked me through a fix, telling me what to look for, i.e. “*nd of * buttons on right of screen...”
This is my sixth or seventh Garmin GPS or other marine device and have recommended it for years for its ease of use. Not this time.
Most frustrating was trying to enter my cell number in GetHuman app for a callback, and no matter what format I tried, it kept demanding a US or Canadian format, which was already in its system (with **) but wasn’t recognized in any form.
I have an issue with Garmin too
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GPSMAP ***xs
Customer service issue
Reported by GetHuman508679
Aug 14th, 2018 - a yr ago
I have an issue with Garmin too
Not resolved
Seen by 4 customers so far
Similar issue to 665 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number
GetHuman508679 started working on this issue
Aug 14th, 2018 7:57pm
GetHuman508679 shared this issue with followers on Twitter
Aug 14th, 2018 7:59pm