I am trying to sync my vivofit. Only the step synced

GetHuman739258's customer service issue with Garmin from June 2018

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The issue in GetHuman739258's own words
The problem: I am trying to sync my vivofit. Only the step synced
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Garmin

Customer service issue
Reported by GetHuman739258
Jun 1st, 2018 - 5 mons ago
I have an issue with Garmin too
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Items needed
Garmin Type
Name of Account Holder
Phone Number
Email on Account
Home or Billing Address
Warranty Number
Timeline
GetHuman739258 started working on this issue
Jun 1st 5:21pm