I bought a twenty dollar gamestop giftcard and i went on the official gamestop site to...

GetHuman5705670's Refund a Charge issue with GameStop from January 2021

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The issue in GetHuman5705670's own words
Redeem the twenty dollar xbox code they sent to my email but it was already redeemed ... I bought a twenty dollar gamestop giftcard and i went on the official gamestop site to spend the twenty dollars. After i purchased a twenty dollar xbox giftcard with my gamestop giftcard it sent the xbox code to my email. Then after that i went on the xbox microsoft redeem page and when i entered the code i purchased from the gamestop site with the gamestop card, there was an error message saying "This code has already been redeemed". Im confused because i never even tried to redeem this code. I feel like the gamestop site just gave me an already redeemed xbox code on purpose and im upset. I either want my twenty dollars back on my gamestop account or a fresh new twenty dollar xbox card code delivered to my email that has not been redeemed already.
I am extremely frustrated because j feel like they did this on purpose and i feel like i just got scammed.
They either give me a refund and send my twenty dollars back to my gamestop account or send a new twenty dollar xbox code to my email.
I am new, i expected nothing more than a fine service, but i feel like i was robbed.
I've tried searching for answers and trying to refund to work this around but there is no use.
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A Microsoft Xbox Giftcard Code
Refund a Charge issue
Reported by GetHuman5705670
Jan 30th, 2021 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 2892 others
0 customers following this
Items needed
Order number
Name on the order
Email address on the order
Billing address


GetHuman5705670 started working on this issue
Jan 30th, 2021 8:00am