If you're gift card is old and doesn't work, call customer service and they'll issue a replacement.

GetHuman-deviantd's Gift Card Code Won't Work issue with GameStop from June 2020

Help with my GameStop issue
The issue in GetHuman-deviantd's own words
Use an old gift card online that wasn't working. ... I have an older gift card that should still be valid as gift cards shouldn't expire or lose value in California. I know I just revealed the PIN today so I didn't previously use it but I'm getting an error when trying to redeem it online.

GetHuman-deviantd did not yet indicate what GameStop should do to make this right.

How GetHuman-deviantd fixed the problem
Call and talk to a representative about gift card issues (on first call menu it was option * for 'press *'). Had to give the rep my gift card * (didn't have to give the PIN) and they looked it up and saw that it had value but was deactivated. They then said they could reissue a card either in digital form by email (* days, had to give them an email to send to) or physical (** days by mail). I chose the digital option and am awaiting the email with the new code. There is no email confirmation of the customer service call but if the email doesn't arrive in * days I'm supposed to call them back and follow-up.
Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GameStop

Gamestop Gift Card
Gift Card Code Won't Work issue
Reported by GetHuman-deviantd
Jun 29th, 2020 - 2 years ago
Fixed
GetHuman-deviantd shared how to fix
Seen by 32 customers so far
Similar issue to 2649 others
0 customers following this
Items needed
Order number
Name on the order
Email address on the order
Billing address

Timeline

GetHuman-deviantd started working on this issue
Jun 29th, 2020 8:31pm
GetHuman-deviantd confirmed the issue is fixed. Hooray!
Jun 30th, 2020 1:11am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers