If you're gift card is old and doesn't work, call customer service and they'll issue a replacement.

GetHuman-deviantd's Gift Card Code Won't Work issue with GameStop from June 2020

Help with my GameStop issue
The issue in GetHuman-deviantd's own words
Use an old gift card online that wasn't working. ... I have an older gift card that should still be valid as gift cards shouldn't expire or lose value in California. I know I just revealed the PIN today so I didn't previously use it but I'm getting an error when trying to redeem it online.

GetHuman-deviantd did not yet indicate what GameStop should do to make this right.

How GetHuman-deviantd fixed the problem
Call and talk to a representative about gift card issues (on first call menu it was option * for 'press *'). Had to give the rep my gift card * (didn't have to give the PIN) and they looked it up and saw that it had value but was deactivated. They then said they could reissue a card either in digital form by email (* days, had to give them an email to send to) or physical (** days by mail). I chose the digital option and am awaiting the email with the new code. There is no email confirmation of the customer service call but if the email doesn't arrive in * days I'm supposed to call them back and follow-up.
Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Gamestop Gift Card
Gift Card Code Won't Work issue
Reported by GetHuman-deviantd
Jun 29th, 2020 - 7 months ago
GetHuman-deviantd shared how to fix
Seen by 10 customers so far
Similar issue to 2649 others
0 customers following this
Items needed
Order number
Name on the order
Email address on the order
Billing address


GetHuman-deviantd started working on this issue
Jun 29th, 2020 8:31pm
GetHuman-deviantd confirmed the issue is fixed. Hooray!
Jun 30th, 2020 1:11am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies