I tried to order xbox gift card from gamestop online store thorugh thier gamestop gift...

GetHuman4136235's customer service issue with GameStop from December 2019

Help with my GameStop issue
Before contacting them, items GetHuman4136235 may need:
Order number, Name on the order, Email address on the order, and Billing address
The issue in GetHuman4136235's own words
I tried to order xbox gift card from gamestop online store thorugh thier gamestop gift card but everysingle time transaction getting declined, i mailed gamestop regarding this and after long ** days i recieved a reply from them stating that "Sorry for the inconvenience the problem is that gift card do not cover taxes that why you cannot place the order". So this time i used my AMEX card and tried again but this time also transaction got declined and MY AMEX card got charged twice for remaining balance of my order. And strange is that gamestop gift card didn't charged.**Its really very hard to contact with gamestop customer care.

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Customer service issue
Reported by GetHuman4136235
Dec 22nd, 2019 - 3 years ago
Not resolved
Seen by 60 customers so far
Similar issue to 1233 others
0 customers following this

Timeline

GetHuman4136235 started working on this issue
Dec 22nd, 2019 3:37am
GetHuman4136235 indicated the issue is not fixed yet.
Dec 24th, 2019 1:00pm
GetHuman4136235 shared this issue with friends on Facebook
Dec 24th, 2019 1:00pm

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