I bought a controlled at the Ridge Park Square and currently have a receipt that says I...

GetHuman638097's customer service issue with GameStop from April 2018

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The issue in GetHuman638097's own words
I bought a controlled at the Ridge Park Square and currently have a receipt that says I can return the controller as long as it hasn't been ** days or more. It's only been ** days, my boyfriend and I went to the GameStop in Macedonia Ohio and tried to return it. The manager, her name was Jessica and she was real rude about it, said she couldn't return it because it was old and dirty even though the reciept was clear proof it wasn't old. Plus there was the lightest spec of dust on it, it was not dirty. She persisted in claiming it was dirty and couldn't sell it, when we're ***% sure she could. She broke policy, that being anyone can return anything as long as it's been less than ** days and isn't ruined or overly-used. We used ours five separate times. It's in perfect condition. This is just wrong.

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GameStop

Customer service issue
Reported by GetHuman638097
Apr 28th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2473 others
0 customers following this
Items needed
Order number
Name on the order
Email address on the order
Billing address

Timeline

GetHuman638097 started working on this issue
Apr 28th, 2018 7:07pm

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