file claimed on Dec **th - claim **************** - adjuster trevor dann spoke to me on...

GetHuman-jstatham's customer service issue with GEICO from January 2019

2823 similar
0 following
Help with my GEICO issue
Next: our robot will wait on hold for GetHuman-jstatham to get a GEICO rep on the line!
Always use the GetHuman Phone tocall GEICO. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-jstatham's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-jstatham's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jstatham may need:
Account Number, Date of Birth, Email on Account, Name of Account Holder, Phone number on Account, and Car Type
The issue in GetHuman-jstatham's own words
file claimed on Dec **th - claim **************** - adjuster trevor dann spoke to me once and hasn't called back. i called his assistant kymball parsons and voiced my complaint about the rental reservation not working out and he said he would check on my reimbursement for using my own vehicle and call me back. He has not called me back (been * days). Called Geico on ****** and spoke to someone named Sharon and she informed me that I could leave a message on a voicemail for the adjuster's supervisor. I explained to Sharon that I wanted to speak to a person about my claim and wasn't interested in leaving a voicemail. I'm frustrated at standing in line at the Enterprise Rental for ** min and then being told they did not have any cars left to rent. Then told by Geico I could go to another Enterprise or another rental place. I then stopped at Avis Rental but they said they did not use Geico reimbursement. So I've been driving someone else's vehicle since my claim on Dec **th. Please have someone to call me that can explain what is going on with my repair estimate and my reimbursement for the days I have been driving someone else's vehicle.
GetHuman-jstatham did not yet indicate what GEICO should do to make this right.
I have an issue with GEICO too
How GetHuman-jstatham fixed the problem
We are waiting for GetHuman-jstatham to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get GEICO's attention and get better help faster. Tap below to get started.
Having GEICO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jstatham fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jstatham
Jan 7th, 2019 - 9 mons ago
I have an issue with GEICO too
Not resolved
Seen by 11 customers so far
Similar issue to 2823 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jstatham started working on this issue
Jan 7th 3:38pm