Hi, I have a payment of $***.** due last month and my payment wasn't successful. Now my...

GetHuman-xiaoyez's customer service issue with GEICO from December 2018

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The issue in GetHuman-xiaoyez's own words
Hi, I have a payment of $***.** due last month and my payment wasn't successful. Now my autopay is cancelled. I want to make the payment and get my auto payment policy back. But I am currently overseas and unable to make phone calls. Also somehow I cannot access your website so cannot make payment online either. My name is Xiaoye Zhang and my policy number is **********. You should be able to charge the bank card I provided before. Please let me know the progress. Thank you.
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Customer service issue
Reported by GetHuman-xiaoyez
Dec 5th, 2018 - a mon ago
I have an issue with GEICO too
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GetHuman-xiaoyez started working on this issue
Dec 5th, 2018 6:12am