could not reach roadside assistance. Do not have a mobile phone. Tried to contact onl...

GetHuman-gdiva's customer service issue with GEICO from December 2018

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The issue in GetHuman-gdiva's own words
could not reach roadside assistance. Do not have a mobile phone. Tried to contact online, but was not successful. I was on hold for over ** minutes on landline phone, only was offered a text link. Meanwhile, car was being used by second driver at a different location. I had to leave home to assess difficulty. I need to know what to do in the future. This was around * pm on Saturday. Received a phone call on other drivers tracfone at *:** pm. I have never had this sort of difficulty before.
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GEICO

Customer service issue
Reported by GetHuman-gdiva
Dec 3rd, 2018 - 2 mons ago
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Timeline
GetHuman-gdiva started working on this issue
Dec 3rd, 2018 5:43pm