I have attempted to order replacement parts for a GE microwave and a GE refrigerator th...

GetHuman-toddbeeb's customer service issue with GE Appliances from October 2018

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The issue in GetHuman-toddbeeb's own words
I have attempted to order replacement parts for a GE microwave and a GE refrigerator through the geappliances.com website.**In both cases GE customer service representatives attempted to tell me the part I needed could not be purchased and I had to purchase a complete new door for the appliance. In both cases I contacted a GE specialist who was able to quickly find the exact part I needed and allow me to order it instead of ordering a whole door. Is this what GE does to all its customers?
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GE Appliances

Customer service issue
Reported by GetHuman-toddbeeb
Oct 11th, 2018 - a mon ago
I have an issue with GE Appliances too
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Seen by 4 customers so far
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GetHuman-toddbeeb started working on this issue
Oct 11th 11:03pm