This is in reference to "Confirmation number **********...*Our GE microwave "burnt out...

GetHuman-gasshaus's customer service issue with GE Appliances from May 2018

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The issue in GetHuman-gasshaus's own words
This is in reference to "Confirmation number **********...*Our GE microwave "burnt out" just short of one year from the purchase date. *Response from GE was highly satisfactory and a new microwave was delivered to us four (*) days later.*However, we were told the model we had purchased was no longer available and that a new one was on the way. The problem is....the new model uses a different shaped trim kit which does not match the GE oven we purchased along with the "old" microwave. Additionally, the numerics on the clock a bright white as opposed to the oven's green display.*The result our time and expense our kitchen has a mismatched, cobbled together appearance...far from the "custom" look we were seeking when we started this project over a year ago.*I have removed the "new" microwave and do not plan to use it.*I would appreciate any input you might have on how to put this issue behind us.
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GE Appliances

Customer service issue
Reported by GetHuman-gasshaus
May 25th, 2018 - 6 mons ago
I have an issue with GE Appliances too
Fixed
Seen by 8 customers so far
Similar issue to 45 others
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GetHuman-gasshaus started working on this issue
May 25th 11:11pm
GetHuman-gasshaus indicated the issue is not fixed yet.
May 26th 10:09pm