We moved to a new address, contacted you about the move said that you would send us a b...

GetHuman6597860's customer service issue with Frontier Communications from September 2021

Help with my Frontier Communications issue
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The issue in GetHuman6597860's own words
We moved to a new address, contacted you about the move said that you would send us a box to send your equipment back to you. We never received the box but now you’ve sent us a bill for $***.**. We will be happy to send you the router ( we can’t use it anyway) if you will send us the box like you stated. We are not paying you for this item.

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Frontier Communications

Customer service issue
Reported by GetHuman6597860
Sep 14th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 550 others
0 customers following this

Timeline

GetHuman6597860 started working on this issue
Sep 14th 3:46pm