Wilma Davis***** Church Drive*Charleston WV *********-***-****-******-***Problem with F...
GetHuman5220610's customer service issue with Frontier Communications from September 2020
Help with my Frontier Communications issue
First: share to improve GetHuman5220610's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5220610 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman5220610's own words
Wilma Davis***** Church Drive*Charleston WV *********-***-****-******-***Problem with Frontier Communications*Account * ***-***-****-******-****For the past two years I have been trying to get Frontier to Contact Eastern Associates which is a collection agency. They are trying to collect on a frontier bill that I have paid off two years ago. Frontier claims they made a mistake and dad would contact them. They sent me a copy of my bill stating that I didn’t owe them any money. I received a refund check from frontier for $*.**. This is on my credit report and I want it off now. This is been going on for two years. I faxed a copy of Frontier‘s statement to Eastern Associates -account *********. They claim that Frontier sends out monthly statements stating that I owe money. This has to end now!
GetHuman5220610 did not yet indicate what Frontier Communications should do to make this right.
I pay my bills! and take pride in my credit report.
I have an issue with Frontier Communications too
How GetHuman5220610 fixed the problem
We are waiting for GetHuman5220610 to fix the problem and share the solution with the rest of us customers.
Please help with my Frontier Communications issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Frontier Communications customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.