Wilma Davis***** Church Drive*Charleston WV *********-***-****-******-***Problem with F...

GetHuman5220610's customer service issue with Frontier Communications from September 2020

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The issue in GetHuman5220610's own words
Wilma Davis***** Church Drive*Charleston WV *********-***-****-******-***Problem with Frontier Communications*Account * ***-***-****-******-****For the past two years I have been trying to get Frontier to Contact Eastern Associates which is a collection agency. They are trying to collect on a frontier bill that I have paid off two years ago. Frontier claims they made a mistake and dad would contact them. They sent me a copy of my bill stating that I didn’t owe them any money. I received a refund check from frontier for $*.**. This is on my credit report and I want it off now. This is been going on for two years. I faxed a copy of Frontier‘s statement to Eastern Associates -account *********. They claim that Frontier sends out monthly statements stating that I owe money. This has to end now!

GetHuman5220610 did not yet indicate what Frontier Communications should do to make this right.

I pay my bills! and take pride in my credit report.
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Frontier Communications

Customer service issue
Reported by GetHuman5220610
Sep 1st, 2020 - 2 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 1111 others
0 customers following this


GetHuman5220610 started working on this issue
Sep 1st, 2020 4:42pm

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