I received an email from J*****@***.com who is trying to scam me into logging into my C...

GetHuman-suekyhn's customer service issue with Frontier Communications from August 2020

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The issue in GetHuman-suekyhn's own words
I received an email from J*****@***.com who is trying to scam me into logging into my Chase account and provide my information. Here is his email:**Dear Chase User**This is an Alert to help manage your Chase account **A $***.** ATM withdrawal on ********** **:**:** AM EST exceeded your $***.** Alert limit.**If you did not make this withdrawal click below to decline and update to protect your account **www,chase,com*updateandprotection*---------------------**To see all of the Alerts available to you, *To reply to this Alert, please send a secure message from your inbox*Sincerely,*Online Services Team**If this man has an account with you, I would like him investigated and dealt with. These types of scammers are coming up too often and need to be prosecuted so that they stop. Since he is using a Frontier email, I assume that you have opportunity to take action. *I would like a response to understand how you will address this issue.**Thank you,*S.Kyhn

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Frontier Communications

Customer service issue
Reported by GetHuman-suekyhn
Aug 31st, 2020 - 6 months ago
I have an issue with Frontier Communications too
Not resolved
Seen by 4 customers so far
Similar issue to 1107 others
0 customers following this

Timeline

GetHuman-suekyhn started working on this issue
Aug 31st, 2020 5:51pm
GetHuman-suekyhn indicated the issue is not fixed yet.
Aug 31st, 2020 11:53pm