I received an email from J*****@***.com who is trying to scam me into logging into my C...

GetHuman-suekyhn's customer service issue with Frontier Communications from August 2020

Help with my Frontier Communications issue
First: share to improve GetHuman-suekyhn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-suekyhn may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
The issue in GetHuman-suekyhn's own words
I received an email from J*****@***.com who is trying to scam me into logging into my Chase account and provide my information. Here is his email:**Dear Chase User**This is an Alert to help manage your Chase account **A $***.** ATM withdrawal on ********** **:**:** AM EST exceeded your $***.** Alert limit.**If you did not make this withdrawal click below to decline and update to protect your account **www,chase,com*updateandprotection*---------------------**To see all of the Alerts available to you, *To reply to this Alert, please send a secure message from your inbox*Sincerely,*Online Services Team**If this man has an account with you, I would like him investigated and dealt with. These types of scammers are coming up too often and need to be prosecuted so that they stop. Since he is using a Frontier email, I assume that you have opportunity to take action. *I would like a response to understand how you will address this issue.**Thank you,*S.Kyhn

GetHuman-suekyhn did not yet indicate what Frontier Communications should do to make this right.

I have an issue with Frontier Communications too
How GetHuman-suekyhn fixed the problem

We are waiting for GetHuman-suekyhn to fix the problem and share the solution with the rest of us customers.

Please help with my Frontier Communications issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Frontier Communications customer problems.
Where Can I Pay My Frontier Communications Bill?How Do I Pay My Frontier Communications Bill Online?How Do I Update the Payment Method on File with Frontier Communications?Can I Pay My Frontier Communications Bill by Phone?What Questions Should I Ask Frontier Communications When Shopping for an Internet Provider?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I am here******@***.com*sec code ******A frontier email told me I must update my emailtrying to contact Frontier Communications HR dept. Unable to find any email or ph...On Oct *, **** I contacted Frontier communications, and directed that my account...unable to send or receive frontier email****forgot passwordNora Newell ***-***-**** hasn't had phone service for a week, were going. to be t...My DSL is really slow — about *.** — I have rebooted modem and device* still too slow.
FIX: This issue fixed itself while I was waiting for my callback, so I canceled it...I believe lightning damaged my router, can I bring it to a store to get it checked?
Do you have a customer issue as well?
We can help you get Frontier Communications's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Frontier Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Frontier Communications

Customer service issue
Reported by GetHuman-suekyhn
Aug 31st, 2020 - 2 years ago
I have an issue with Frontier Communications too
Not resolved
Seen by 25 customers so far
Similar issue to 1107 others
0 customers following this

Timeline

GetHuman-suekyhn started working on this issue
Aug 31st, 2020 5:51pm
GetHuman-suekyhn indicated the issue is not fixed yet.
Aug 31st, 2020 11:53pm