Frontier has been billing me for MLB Extra Innings for the five months. I have called a...

GetHuman-bwiitala's customer service issue with Frontier Communications from December 2018

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The issue in GetHuman-bwiitala's own words
Frontier has been billing me for MLB Extra Innings for the five months. I have called and been told it would be corrected on my next bill but it has gone on now for five months and I am fed up with sitting on hold an hour each month getting it erased. Last month, (NOV) I was told it would be removed and I would get a $**.** discount on my December bill since they had made the continuing mistake. December bill came today and it is still their. Where can I go to get this cleared up. I hate opening the bill and seeing the "surprise" is still on it.
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Frontier Communications

Customer service issue
Reported by GetHuman-bwiitala
Dec 8th, 2018 - 5 mons ago
I have an issue with Frontier Communications too
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GetHuman-bwiitala started working on this issue
Dec 8th, 2018 6:00am