GetHuman1688821's customer service issue with Frontier Communications from December 2018
Help with my Frontier Communications issue
The issue in GetHuman1688821's own words
I’m trying to get this package NHL off November bill that I did not order ... Acct.* ***-*******-******-**November **** bill indicated I ordered a NHL package for ***.**. DID NOT!!! No one will help me take it off my bill, then I was told DENIED to take off bill. Now I have a shut off notice with that package on it. I refuse to pay for something I never ordered. Some reps pretty rude.
Is I am not going to pay for something I did not order
They could make this right by taking the package off the November bill
I have been a customer since the inception of Frontier and being treated like this make me want to change to another service
Calling calling calling with no resolve.
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