I have Ticket number *******. This was to remove Frontier equipment from my home to th...

GetHuman841448's customer service issue with Frontier Communications from July 2018

Help with my Frontier Communications issue
The issue in GetHuman841448's own words
I have Ticket number *******. This was to remove Frontier equipment from my home to the utility pole. It was scheduled for *-*-****. No one came. My number is ***-***-****. I need a new schedule.
GetHuman841448 did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman841448 fixed the problem
They finally agreed to the problem.
Please help with my Frontier Communications issue
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Frontier Communications

Customer service issue
Reported by GetHuman841448
Jul 2nd, 2018 - a yr ago
I have an issue with Frontier Communications too
Fixed
Seen by 5 customers so far
Similar issue to 429 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman841448 started working on this issue
Jul 2nd, 2018 1:51pm
GetHuman841448 indicated the issue is not fixed yet.
Jul 2nd, 2018 6:37pm
GetHuman841448 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 3:20pm