A serviceman was supposed to come work on my inlaws internet or modem for faster intern...

GetHuman-ashnae's customer service issue with Frontier Communications from May 2018

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The issue in GetHuman-ashnae's own words
A serviceman was supposed to come work on my inlaws internet or modem for faster internet- he never came in the house but said he could fix it online - I don’t know if the modem has been replaced since they have had frontier - just trying to find out if the issue was fixed - their names are Calvin and Peggy white and they live in Durham nc - his name is on the account - they usually do not answer if they don’t recognize the number you may have to leave a message on the answering machine and they will call you back
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Frontier Communications

Customer service issue
Reported by GetHuman-ashnae
May 23rd, 2018 - 6 mons ago
I have an issue with Frontier Communications too
Not resolved
Seen by 2 customers so far
Similar issue to 134 others
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Timeline
GetHuman-ashnae started working on this issue
May 23rd 3:03pm