My phone bill has been average of $*** for years. After I called up with a question, th...

GetHuman679502's customer service issue with Frontier Communications from May 2018

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The issue in GetHuman679502's own words
My phone bill has been average of $*** for years. After I called up with a question, the rep inadvertently cancelled my International calling p,an. My next bill was $****. * long phone calls later, I am still told that it will be fixed. Weeks later, my bill is still $****. They tell me they will fix it & don't . I did not cancel the plan...the rep must have done it by mistake. I have had it for years, to call my family. I need the plan. They KNOW I did not cancel it. They dropped my bill $**!!!!!!! Is there any one there that can figure out this FRONTIER error.
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Frontier Communications

Customer service issue
Reported by GetHuman679502
May 13th, 2018 - 10 mons ago
I have an issue with Frontier Communications too
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Seen by 4 customers so far
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Timeline
GetHuman679502 started working on this issue
May 13th, 2018 12:31am