I had decided to change from Frontier to Comcast but changed my mind when the agent fro...

GetHuman-llummen's customer service issue with Frontier Communications from May 2018

Help with my Frontier Communications issue
The issue in GetHuman-llummen's own words
I had decided to change from Frontier to Comcast but changed my mind when the agent from Frontier said I could lock in my price at $** less per month if I signed up for two years but first I would have to call Comcast because they had locked my account and Frontier couldn't change anything at the moment. I called Comcast and cancelled my appointment with them, called Frontier back and was told I could only get $** less a month. REALLY???? That is not the way to keep a good customer who ALWAYS pays their bill in full every month.
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Frontier Communications

Customer service issue
Reported by GetHuman-llummen
May 12th, 2018 - 10 mons ago
I have an issue with Frontier Communications too
Not resolved
Seen by 12 customers so far
Similar issue to 589 others
0 customers following this
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Timeline
GetHuman-llummen started working on this issue
May 12th, 2018 2:35am
GetHuman-llummen shared this issue with friends on Facebook
May 12th, 2018 2:36am
GetHuman-llummen indicated the issue is not fixed yet.
May 12th, 2018 1:56pm