I have Fios. The back up battery inside the house, has the red light on for almost * we...

GetHuman-aveo's Technical Support issue with Frontier Communications from April 2018

2 views
 | 
1293 similar
 | 
0 following
Help with my Frontier Communications issue
How did GetHuman-aveo do it?
Waiting to hear how GetHuman-aveo fixed the problem to share with other customers.
The issue in GetHuman-aveo's own words
I have Fios. The back up battery inside the house, has the red light on for almost * weeks now. There is no place to reset it. Also the modem to my pc, shows a red light at times, which cuts off my internet. I need a tech, to fix this please. Both items are old.
GetHuman-aveo did not yet indicate what Frontier Communications should do to make this right.
I have an issue with Frontier Communications too
How GetHuman-aveo fixed the problem
We are waiting for GetHuman-aveo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Frontier Communications's attention and get better help faster. Tap below to get started.
Having Frontier Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Frontier Communications email you?
This email address isn't valid
Follow this issue
See how GetHuman-aveo fixes it.
This email address isn't valid

Frontier Communications

Technical Support issue
Reported by GetHuman-aveo
Apr 30th, 2018 - 6 mons ago
I have an issue with Frontier Communications too
Fixed
Seen by 2 customers so far
Similar issue to 1293 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman-aveo started working on this issue
Apr 30th 7:52pm
GetHuman-aveo confirmed the issue is fixed. Hooray!
Apr 30th 9:20pm