I have Fios. The back up battery inside the house, has the red light on for almost * we...

GetHuman-aveo's Technical Support issue with Frontier Communications from April 2018

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I have Fios. The back up battery inside the house, has the red light on for almost * weeks now. There is no place to reset it. Also the modem to my pc, shows a red light at times, which cuts off my internet. I need a tech, to fix this please. Both items are old.
I trust that Frontier Communications will make this right and come up with a resolution that is fair.
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Frontier Communications

Technical Support issue
Reported by GetHuman-aveo
Apr 30th, 2018 - 3 mons ago
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Timeline
GetHuman-aveo started working on this issue
Apr 30th 7:52pm
GetHuman-aveo confirmed the issue is fixed. Hooray!
Apr 30th 9:20pm