I was overcharged - correct my bill - I just had my rate reduced

GetHuman592301's customer service issue with Frontier Communications from April 2018

Help with my Frontier Communications issue
correct my bill ... I was overcharged
I just had my rate reduced
Correct the bill
Help with my Frontier Communications issue
How GetHuman592301 fixed the problem:
Call them directly
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Frontier Communications

Fios
Customer service issue
Reported by GetHuman592301
Apr 20th, 2018 - 3 mons ago
I have an issue with Frontier Communications too
Fixed
GetHuman592301 shared how to fix
Seen by 11 customers so far
Similar issue to 528 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account
Timeline
GetHuman592301 started working on this issue
Apr 20th 11:29am
GetHuman592301 confirmed the issue is fixed. Hooray!
Apr 20th 12:46pm