How Frontier Airlines is robbing customers during a global pademic

GetHuman5061453's Cancelled Flight issue with Frontier Airlines from July 2020

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The issue in GetHuman5061453's own words
Due to a global pandemic and the US cancelling travel and shutting business down in May and into April ****, we were not able to go on our already scheduled vacation. We had to cancel our flight through Frontier on March **, **** and just assumed that the credit voucher we received would be good once everything started to open back up. I was wrong, after speaking with one of your customer support personnel, I was informed that my credit voucher expired and now my money I spent for my ticket was gone. This is really an unfortunate event that a company such as Frontier Airlines has decided to not extend travel credit (since there was a pandemic) and wants to basically steal money from customers. I want a refund or my credit voucher extended. If you need additional information, please email me.

GetHuman5061453 did not yet indicate what Frontier Airlines should do to make this right.

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Frontier Airlines

Cancelled Flight issue
Reported by GetHuman5061453
Jul 13th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4101 others
0 customers following this


GetHuman5061453 started working on this issue
Jul 13th, 2020 8:27pm
GetHuman5061453 indicated the issue is not fixed yet.
Jul 14th, 2020 12:54am

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