I flew from DCA to DEN (flight ****) on ****. During baggage handling, someone opened...

GetHuman4118114's customer service issue with Frontier Airlines from December 2019

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The issue in GetHuman4118114's own words
I flew from DCA to DEN (flight ****) on ****. During baggage handling, someone opened my suitcase then tried to replace my suit back into the bag. The suit was ruined. I submitted a baggage claim incident (******-******). Ron Santos from Frontier airlines responded and told me to attach images to the incident, which I had done originally, but I responded again with the images. I haven't heard back from Frontier in weeks, although I have tried to find out the status via email * times without any response. I expect my suit to be replaced and a quick response. Thanks.

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Frontier Airlines

Customer service issue
Reported by GetHuman4118114
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2003 others
0 customers following this

Timeline

GetHuman4118114 started working on this issue
Dec 18th, 2019 7:05pm

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