I purchased two major Frigidaire appliances at Low's and both appliances would not work...

GetHuman-heradio's Complaint issue with Frigidaire from December 2019

Help with my Frigidaire issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-heradio's own words
I purchased two major Frigidaire appliances at Low's and both appliances would not work after installation. Getting service is also another issue since they seem to play around with consumer when scheduling service and not to mention the arrogance of some of the "customer service" personnel and the contracted service companies which are just as bad or worse. These may be the last frigidaire brand of anything I will ever buy.

GetHuman-heradio did not yet indicate what Frigidaire should do to make this right.

How GetHuman-heradio fixed the problem
Called their customer service number and provided the appliance model and serial number plus the place and date of purchase. Frigidaire has arranged and scheduled a contractor company to check and solve the issue on the stove.
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Frigidaire

Complaint issue
Reported by GetHuman-heradio
Dec 6th, 2019 - a year ago
Fixed
GetHuman-heradio shared how to fix
Seen by 12 customers so far
Similar issue to 176 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address

Timeline

GetHuman-heradio started working on this issue
Dec 6th, 2019 10:19pm
GetHuman-heradio indicated the issue is not fixed yet.
Dec 8th, 2019 12:00am
GetHuman-heradio confirmed the issue is fixed. Hooray!
Dec 9th, 2019 11:52pm